At Fidelis, we believe in building the future not just through technology—but through people. That’s why our team jumped at the opportunity to take part in Mattson Middle School’s Career Day in the Kent School District on March 26, 2025.
Our very own Scott Wittstock, Paul Zimmerman, and Melissa Belmontez brought the world of IT to life for 6th, 7th, and 8th grade students… by turning it into a game.
Renton, WA, February 10, 2025 — Fidelis NW, a trusted IT partner for small and mid-sized organizations, announced today that CRN®, a brand of The Channel Company, has recognized Fidelis on its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2025.
CRN’s annual MSP 500 list is a comprehensive guide to the leading managed service providers in North America.
Mozilla Firefox has introduced a powerful new feature that allows users to edit PDFs directly within the browser—no additional software required. This update brings convenience to those who frequently work with PDFs, reducing the need for external applications like Adobe Acrobat or third-party PDF editors.
Microsoft Teams’ live captions feature makes meetings more accessible, especially for individuals who are deaf or hard of hearing. This guide explains how to enable, use, and optimize live captions in Teams, including common questions and workarounds for accessibility needs.
Emails that involve sensitive or financial information come with an inherent risk. A “trust-but-verify” policy acts as your failsafe, ensuring employees double-check high-stakes requests and preventing costly errors. This approach is especially vital in an era where business email compromise (BEC) attacks are on the rise, using impersonation tactics to exploit trust.
You receive an email that looks like it’s from a trusted colleague, but something feels off. Recognizing these small “red flags” can be the difference between maintaining a secure organization and being vulnerable to attack. Spoofed emails use tactics that can bypass technical defenses, targeting employees directly.
Imagine you're in finance and receive an urgent email from the CEO: “Send a $10,000 wire transfer immediately.” It looks real, with the correct email signature and language, but is it correct? In cybersecurity, especially regarding financial transactions, “trust but verify” is a crucial safeguard.
Imagine your organization’s cybersecurity like a fortified castle. While high walls and sturdy gates (technical defenses) keep out threats, the true strength lies in the people inside—the “human firewall.” This vigilant layer of employees recognizes and responds swiftly to potential threats like email spoofing and social engineering, providing critical support to your tech defenses.
Maintaining technology systems and troubleshooting technical issues has become more accessible, thanks to managed IT services. Yet, not all managed IT services providers (MSPs) deliver the same value. Without a clear understanding of what you’re getting back from these services, companies could end up with a partnership that costs more than it benefits.
Managed IT services providers (MSPs) use the latest technologies to businesses with their IT needs, as well as improve their own processes.
In recent years, generative artificial intelligence (AI) has emerged as a powerful tool empowering MSPs to enhance their service delivery, improve client engagement, and offer tailored solutions that benefit their clients.
