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Building a Human Firewall: Your Team as the First Line of Defense

Imagine your organization’s cybersecurity like a fortified castle. While high walls and sturdy gates (technical defenses) keep out threats, the true strength lies in the people inside—the “human firewall.” This vigilant layer of employees recognizes and responds swiftly to potential threats like email spoofing and social engineering, providing critical support to your tech defenses.

Measuring the ROI of managed IT services: Key metrics to track

Maintaining technology systems and troubleshooting technical issues has become more accessible, thanks to managed IT services. Yet, not all managed IT services providers (MSPs) deliver the same value. Without a clear understanding of what you’re getting back from these services, companies could end up with a partnership that costs more than it benefits.

Which is more eco-friendly: A public cloud or a private data center?

As companies evaluate their IT strategies through a sustainability lens, the choice between public clouds and private data centers becomes more nuanced. This article compares the environmental impacts of both models, assessing energy use, carbon footprints, and the scalability of sustainable practices to determine which approach offers a more eco-friendly future for modern businesses.

Generative AI in managed IT: How AI tools such as Copilot and ChatGPT are revolutionizing service delivery

Managed IT services providers (MSPs) use the latest technologies to businesses with their IT needs, as well as improve their own processes.

In recent years, generative artificial intelligence (AI) has emerged as a powerful tool empowering MSPs to enhance their service delivery, improve client engagement, and offer tailored solutions that benefit their clients.

Boost your home Wi-Fi with these tricks

Slow or unreliable Wi-Fi can be frustrating, especially when working from home. Now more than ever, a stable internet connection is critical. One way to boost your home Wi-Fi signal is by adding wireless repeaters or access points to your setup.

What are wireless repeaters and access points?

Wireless repeaters and access points both extend the reach and reliability of your Wi-Fi, but they work in slightly different ways.

The value of proactive IT support services

How do you manage your company’s IT systems? Do you call for a technician only after IT disasters strike, such as a dreaded blue screen of death on your employee’s laptop? Remember the chaos that followed — employees unable to work, projects grinding to a halt, and the stress of trying to get everything back online.

What are the differences between proprietary and open-source VoIP?

VoIP, or Voice over Internet Protocol, has revolutionized communication by allowing businesses to make and receive phone calls over the internet. In this blog post, we will discuss the advantages and disadvantages of two types of VoIP — proprietary and open source — as well as factors to consider when choosing the best VoIP solution for your business.

For many businesses, complying with the GDPR’s specific data security and privacy requirements may sound daunting, but it doesn’t have to be. Our eBook Navigating the Data Privacy Labyrinth: A Guide to GDPR Compliance can simplify your compliance journey.GRAB YOUR FREE EBOOK HERE!

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